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SUPPORT INFORMATION

1. quarter | limited support availability / holidays

  • 01.01. | New Years Day | LU/LEJ

 

Support
Hotline
Mo - Fr
8:30 – 11:30 Uhr
13:30 – 16:30 Uhr

SERVICE 24/7

For your questions and wishes our customer service team is at your disposal depending on the agreed service level. In addition, we are always there for you by our ticket system. During our support hours, our competent contact persons are at your disposal for urgent questions or problems.

 

PRODUCT PORTFOLIO

For detailed product information, please click on the appropriate product logo or contact our team directly to receive advice.

 
 

 

 


ProductApproval*Featuresupport up to*Productsupport up to
Version 2023 01. May 2023    
Version 2020 R2 30. Sep 2021 01. May 2023  
Version 2020 01. July 2020 30. Sep 2021 01. May 2023
Version 2019 01. Dec 2018 30. June 2019 30. Sep 2021
Version 2017 01. July 2017 30. June 2018 30. June 2019
Version 2016 01. July 2016 30. June 2017 30. June 2018

* When the individual support expires, the product or product version has reached the end of its life cycle. The support of the code base (code adjustments such as features and bug fixes in the code) by Isonet for this product or product version has then finally ended.
Technical and configurational support will continue.

Contact

Isonet AG

phone +41 44 497 55 55
email: sales@isonet.ch

Isonet GmbH

phone +49 341 989 76 30
email: verkauf@isonet.de

Support

Our service team is at your disposal for questions and requests.

 

Support
Hotline
Mon - Fri
8:30 – 11:30 a.m.
13:30 – 16:30 p.m.

Language