Do you have a question, are you looking to get in touch, would you like to praise us or do you want to express constructive criticism? Please use this form. We will be glad to get back to you.

Data protection:
By submitting the form, I agree that the data from the form will be saved and processed for the purpose of processing the request.
You can find more information in our Data protection declaration of Isonet AG.

 



SUPPORT INFORMATION

2024 | Limited Support Availability/Holidays

  • 01.08.2024
National Day (CH)
  • 15.08.2024
Assumption Day (CH)
  • 03.10.2024
German Unity Day (DE)
  • 31.10.2024
Reformation Day (DE)
  • 01.11.2024
All Saints' Day (CH)
  • 20.11.2024
Repentance and Prayer Day (DE)
  • 25.12.2024
Christmas Day (CH/DE)
  • 26.12.2024
Boxing Day (CH/DE)

 

Support
Hotline
Mo - Fr
8:30 – 11:30 Uhr
13:30 – 16:30 Uhr

SERVICE 24/7

For your questions and wishes our customer service team is at your disposal depending on the agreed service level. In addition, we are always there for you by our ticket system. During our support hours, our competent contact persons are at your disposal for urgent questions or problems.

 

PRODUCT PORTFOLIO

For detailed product information, please click on the appropriate product logo or contact our team directly to receive advice.

 
 

 

 


ProductApproval*Featuresupport up to*Productsupport up to
Version 2025 01. Sep 2024    
Version 2023 01. May 2023  01. Sep 2024  
Version 2020 R2 30. Sep 2021 01. May 2023  01. Sep 2024
Version 2020 01. July 2020 30. Sep 2021 01. May 2023
Version 2019 01. Dec 2018 30. June 2019 30. Sep 2021
Version 2017 01. July 2017 30. June 2018 30. June 2019

* When the individual support expires, the product or product version has reached the end of its life cycle. The support of the code base (code adjustments such as features and bug fixes in the code) by Isonet for this product or product version has then finally ended.
Technical and configurational support will continue.

Contact

Isonet AG

phone +41 44 497 55 55
email: sales@isonet.ch

Isonet GmbH

phone +49 341 989 76 30
email: verkauf@isonet.de

Support

Our service team is at your disposal for questions and requests.

 

Support
Hotline
Mon - Fri
8:30 – 11:30 a.m.
13:30 – 16:30 p.m.

Language